Trigger when Email is Sent or Received
Trigger an Automation when an Email is Sent or Received
- This trigger activates an automation when a email is sent or received on a Record.
- Use the Custom Filter to filter the email details using the following tokens:
@Email From
@Email Subject
@Email To
@Email Direction
@Email Body
@Email Attachments
- Use the Custom Filter to filter the email details using the following tokens:
For example, to trigger when a new email received, you can set the filter to @Email Direction == "Received"
.