Support

If you get stuck, submit a support ticket from the user menu.

Getting support

Before contacting support

Include:

  • What you were trying to do
  • Workspace and table name
  • Any error message
  • Steps to reproduce the issue

For database connection issues, include host, port, and whether your firewall allows InfoLobby to connect.

Community

Feature requests, tips, and conversations with other users happen on Reddit at r/InfoLobby. We read and post there too, so it is a good place for "how would you build this?" questions that are not really a support ticket.

You can also reach us from the contact page if you are not signed in.

Searching the manual

Every page in this manual is searchable. Use the search box at the top of the sidebar, or go to /help/search and type what you are looking for. Results are ranked by title, headings, and page text, so searching for a field type, a PHPScript function name, or a feature name usually lands on the right page.