Account & Billing

The account screen shows plan, usage, billing, integrations, API keys, and account-level settings.

Trial

New standard accounts start with a 14-day trial. During the trial, you can use the Starter-level limits.

When the trial expires, the account becomes read-only until upgraded.

Plans

Plans set limits for records, storage, workspaces, automation runtime, web forms, and API calls.

Upgrade from the account screen. Payments are handled by Stripe Checkout.

Usage limits

Your account page shows current usage against your plan limits. Storage usage includes both database size and uploaded files. InfoLobby checks usage hourly and will notify you when you reach 80% of a limit.

If your records or storage exceed 100% of your plan limit, your account will be locked (read-only) until you upgrade or reduce usage. If your automation runtime is exhausted, automations will be paused until the next billing period — your account stays unlocked.

Workspace and web form limits are enforced immediately when you try to create a new one.

Your account will automatically unlock when usage drops back below your plan limits, or when you upgrade to a higher plan.

Guest accounts

Guests are created when someone is invited to a workspace before they have their own InfoLobby account. Guests can work in invited workspaces, but they do not get their own managed database or storage.